Residential Security Service Technician - Smart Home Expert

ADT Security Services; West Palm Beach (FL); Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

Benefits after 31 days

Casual environment

Medical & 401k with company match

Paid vacation time

Tuition reimbursement

Career growth opportunities

Job summary

ADT Security Services is seeking a Residential Service Technician to troubleshoot, configure, reconstruct and program security and site automation solutions for residential customers.

In this position you will service fire and CO detection, networked video, access control, and related systems, coordinating with customers and central monitoring to ensure reliable protection and swift problem resolution.

Qualifications

• High school diploma or GED.
• Minimum 2 years experience installing and inspecting/repairing ADT or comparable product line.
• Excellent communication skills.
• Able to read building electrical and sprinkler plans as required for clearing equipment trouble.
• Standing, stooping, lifting, climbing, crawling.
• Valid driver's license required.

Responsibilities

• Locate and alleviate trouble with damaged equipment or wiring.
• Readjust equipment, repair or replace inoperative equipment and test for operation.
• Read blueprints, building and electrical plans in order to complete equipment repairs.
• Prepare trouble order forms to report temporary repairs.
• Coordinate inspections and/or installations with police, fire departments, or other appropriate agencies.

Skills

Service experience

Technical aptitude

Verbal communication

Customer focus

Uncertainty resilience

Valid driver's license

Readiness to learn

Education

High School diploma or GED

Job description

ADT Security Services is seeking a Residential Service Technician to troubleshoot, configure, reconstruct and program security and site automation solutions for residential customers.

In this position you will service fire and CO detection, networked video, access control, and related systems, coordinating with customers and central monitoring to ensure reliable protection and swift problem resolution.