Home Improvement Solutions Consultant

Lowe's Companies, Inc.; Wilmington (NC); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Bonus opportunities

Health insurance options

Tuition assistance

401(k) matching

Associate discount 10%

Track to the Trades program

Job summary

Lowe's Companies, Inc. in Wilmington, NC is seeking a Sales Specialist who helps customers identify needs, explain product specs, and close sales on home improvement projects.

You will move throughout the store assisting customers, answering questions, and becoming a product expert across departments such as Appliances, Flooring, and Tools. The role offers bonus opportunities and benefits.

Qualifications

• High School Diploma or GED.
• 1 year experience in customer-facing sales or 6 months Lowe’s retail experience (Or 3 years of external experience in customer-facing sales or 18 months of Lowe’s retail experience if education requirement is not met)
• 1 year of experience in sales or customer service in a sales environment with required sales goals or metrics
• Able to Read, write, and perform basic arithmetic (addition and subtraction)
• Able to stand and sit for prolonged periods
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
• Obtain sales-related licensure or registration if required by law in your state (Lowe's will support and fund this requirement)

Responsibilities

• Provide SMART customer service by seeking out customers to understand their needs, answer questions, and communicate the advantages of Lowe's products and services
• Serve as a point of contact for customers and vendors within your department, providing project estimates, scheduling installer visits, processing and tracking customer orders/installations, and following up to ensure project completion.
• If in the Pro Department, focus on external accounts and outside sales and services
• Monitor inventory levels to support sales, working with vendors and other stores to find merchandise and order replacement stock
• Perform price reviews by pricing policies and ensure maintenance of pricing and documentation
• Support all checkout functions, call buttons, departmental pages, or requests for assistance
• Train associates in the department by conducting on-the-job training on the Sales floor and coaching around development needs
• Complete other duties as assigned

Skills

Customer service

Sales experience

Communication skills

Basic math skills

Physical stamina

Lifting ability

Education

High School Diploma or GED

Tools

20/20 CAD

Computer-Aided Design System

Job description

Lowe's Companies, Inc. in Wilmington, NC is seeking a Sales Specialist who helps customers identify needs, explain product specs, and close sales on home improvement projects.

You will move throughout the store assisting customers, answering questions, and becoming a product expert across departments such as Appliances, Flooring, and Tools. The role offers bonus opportunities and benefits.