Home Improvement Sales Specialist - Growth & Flexible Hours

Lowe's Companies, Inc.; Concord (NC); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Bonus opportunities

Health insurance options

Tuition assistance

Company 401(k) match

Associates discount 10%

Track to the Trades program

Job summary

Lowe's in North Carolina is hiring a Sales Specialist to greet customers, assess needs, and drive product selections. You will become a product expert, explain features, promotions, and financing options to close sales while delivering exceptional service on the sales floor.

You’ll work across departments such as Appliances, Flooring, or Tools, helping customers navigate projects and achieve home improvement goals with friendly, practical guidance.

Qualifications

• High School Diploma or GED
• 1 year experience in customer-facing sales or 6 months of Lowe’s retail experience (Or 3 years external in customer-facing sales or 18 months Lowe’s retail if education not met)
• 1 year of experience in sales or customer service in a sales environment with required sales goals or metrics
• Able to Read, write, and perform basic arithmetic
• Able to stand and sit for prolonged periods
• Minimally lift 25lbs unassisted or over 25lbs with/without accommodation
• Obtain sales-related licensure or registration if required by law in your state (Lowe's will support and fund this)

Responsibilities

• Provide SMART customer service by seeking out customers to understand their needs and communicate advantages of Lowe's products and services
• Serve as a point of contact for customers and vendors within your department, providing project estimates, scheduling installer visits, processing and tracking customer orders/installations, and following up to ensure project completion
• If in the Pro Department, focus on external accounts and outside sales and services
• Monitor inventory levels to support sales, working with vendors and other stores to find merchandise and order replacement stock
• Perform price reviews by pricing policies and ensure maintenance of pricing and documentation
• Support all checkout functions, call buttons, departmental pages, or requests for assistance
• Train associates in the department by conducting on-the-job training on the Sales floor and coaching around development needs
• Complete other duties as assigned

Skills

Customer service

Sales experience

Communication

Problem solving

Ability to lift 75 lbs

Education

High School Diploma or GED

Job description

Lowe's in North Carolina is hiring a Sales Specialist to greet customers, assess needs, and drive product selections. You will become a product expert, explain features, promotions, and financing options to close sales while delivering exceptional service on the sales floor.

You’ll work across departments such as Appliances, Flooring, or Tools, helping customers navigate projects and achieve home improvement goals with friendly, practical guidance.