Home Improvement Sales Pro - Customer Solutions

Lowe's Companies, Inc.; Gilbert (AZ); On-site; USD 32,000 - 42,000; Part time

Benefits offered by this job

Bonus opportunities

Health insurance options

Tuition assistance

401(k) matching

10% Associate Discount

Track to the Trades program

Job summary

Lowe's in-store Sales Specialist role focused on helping customers find products and turning project ideas into reality. You will become a product expert, explain specifications, promotions, and financing options, and close sales through consultative service.

You’ll work across departments such as Appliances, Cabinets, Flooring, Live Nursery, Millwork, and more. The position emphasizes delivering excellent customer experiences and meeting sales goals in a fast-paced environment.

Qualifications

• High School Diploma or GED required.
• 1 year customer-facing sales or 6 months Lowe’s retail experience; or 3 years external customer-facing sales or 18 months Lowe’s retail if education not met.
• 1 year of sales or customer service experience with goals/metrics.
• Able to read, write, and perform basic arithmetic.
• Able to stand and sit for prolonged periods.

Responsibilities

• Provide SMART customer service by understanding customer needs and communicating product advantages.
• Serve as a point of contact for customers and vendors within your department, handling estimates, scheduling installers, processing orders, and following up on project completion.
• In Pro Department, focus on external accounts and outside sales.
• Monitor inventory and coordinate with vendors to find merchandise and replace stock.
• Conduct pricing reviews and maintain pricing documentation.
• Support checkout functions and department requests for assistance.
• Train associates on the floor and coach development needs.

Skills

Customer service

Sales

Communication

Problem solving

Bilingual skills

Education

High School Diploma or GED

Tools

20/20 CAD

Job description

Lowe's in-store Sales Specialist role focused on helping customers find products and turning project ideas into reality. You will become a product expert, explain specifications, promotions, and financing options, and close sales through consultative service.

You’ll work across departments such as Appliances, Cabinets, Flooring, Live Nursery, Millwork, and more. The position emphasizes delivering excellent customer experiences and meeting sales goals in a fast-paced environment.