Home Improvement Sales Specialist | Tuition & 401(k)

Lowe's Companies, Inc.; Lumberton (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Bonus opportunities

Health insurance options

Tuition assistance program

Company-matching 401(k)

10% Associate Discount

Track to the Trades program

Job summary

Lowe's in Lumberton, NC is looking for a Sales Specialist to help customers identify product needs and guide home improvement projects from idea to realization. You will become a product expert, assist with inquiries, provide estimates, and support orders while delivering friendly service in a fast-paced retail environment.

This role offers growth opportunities and benefits. Join a team that values customer service, price integrity, and teamwork, with eligibility for benefits, training, and

Qualifications

• High School Diploma or GED.
• 1 year experience in customer-facing sales or 6 months of Lowe’s retail experience (Or 3 years of external experience in customer-facing sales or 18 months of Lowe’s retail experience if education requirement is not met)
• 1 year of experience in sales or customer service in a sales environment with required sales goals or metrics
• Able to Read, write, and perform basic arithmetic (addition and subtraction)
• Able to stand and sit for prolonged periods
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
• Obtain sales-related licensure or registration if required by law in your state (Lowe's will support and fund this requirement)

Responsibilities

• Provide SMART customer service by seeking out customers to understand their needs, answer questions, and communicate the advantages of Lowe's products and services
• Serve as a point of contact for customers and vendors within your department, providing project estimates, scheduling installer visits, processing and tracking customer orders/installations, and following up to ensure project completion.
• If in the Pro Department, focus on external accounts and outside sales and services
• Monitor inventory levels to support sales, working with vendors and other stores to find merchandise and order replacement stock
• Perform price reviews by pricing policies and ensure maintenance of pricing and documentation
• Support all checkout functions, call buttons, departmental pages, or requests for assistance
• Train associates in the department by conducting on-the-job training on the Sales floor and coaching around development needs
• Complete other duties as assigned

Skills

Customer-facing sales

Sales goals

Bi-lingual skills

Education

High School Diploma or GED

Job description

Lowe's in Lumberton, NC is looking for a Sales Specialist to help customers identify product needs and guide home improvement projects from idea to realization. You will become a product expert, assist with inquiries, provide estimates, and support orders while delivering friendly service in a fast-paced retail environment.

This role offers growth opportunities and benefits. Join a team that values customer service, price integrity, and teamwork, with eligibility for benefits, training, and