Home Improvement Sales Pro — Customer Solutions

Lowe's; Yukon (OK); Sur place; USD 30 000 - 46 000; Plein temps

Avantages offerts par ce poste

Bonus opportunities

Health insurance options

Tuition assistance program

Company-matching 401(k)

10% Associate Discount

Track to the Trades program

Résumé du poste

Lowe’s is hiring Sales Specialists to assist customers in-store, discuss project needs, and help transform ideas into reality. You’ll become the product expert, explaining specifications, promotions, and financing options to close sales.

You’ll work across diverse departments based on need, providing SMART customer service and supporting checkout, inventory, and training activities to ensure excellent shopper experiences.

Qualifications

• High School Diploma or GED.
• 1 year experience in customer-facing sales or 6 months Lowe’s retail experience (Or 3 years external experience in customer-facing sales or 18 months of Lowe’s retail experience if education requirement is not met)
• 1 year of experience in sales or customer service in a sales environment with required sales goals or metrics
• Able to Read, write, and perform basic arithmetic
• Able to stand and sit for prolonged periods
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
• Obtain sales-related licensure or registration if required by law in your state (Lowe’s will support and fund this requirement)

Responsabilités

• Provide SMART customer service by seeking out customers to understand their needs, answer questions, and communicate the advantages of Lowe’s products and services
• Serve as a point of contact for customers and vendors within your department, providing project estimates, scheduling installer visits, processing and tracking customer orders/installations, and following up to ensure project completion.
• If in the Pro Department, focus on external accounts and outside sales and services
• Monitor inventory levels to support sales, working with vendors and other stores to find merchandise and order replacement stock
• Perform price reviews by pricing policies and ensure maintenance of pricing and documentation
• Support all checkout functions, call buttons, departmental pages, or requests for assistance
• Train associates in the department by conducting on-the-job training on the Sales floor and coaching around development needs
• Complete other duties as assigned

Connaissances

Customer-facing sales

Communication skills

Sales goals

Retail experience

Formation

High School Diploma

Description du poste

Lowe’s is hiring Sales Specialists to assist customers in-store, discuss project needs, and help transform ideas into reality. You’ll become the product expert, explaining specifications, promotions, and financing options to close sales.

You’ll work across diverse departments based on need, providing SMART customer service and supporting checkout, inventory, and training activities to ensure excellent shopper experiences.