Home Improvement Sales Pro — Turn Ideas into Reality

Lowe's Companies, Inc.; Bismarck (ND); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Bonus opportunities

Health insurance options

Tuition assistance

401(k) company match

Associate discount 10%

Track to the Trades program

Job summary

Lowe's is seeking a Sales Specialist who will greet customers, assess project needs, and help translate home improvement ideas into actionable purchases in a fast-paced retail environment.

You will become the product expert, explain specifications, features, promotions, and financing options to close sales while providing attentive, responsive service across departments such as Appliances, Cabinets, Flooring, and Tools.

Qualifications

• High School Diploma or GED.
• 1 year experience in customer-facing sales or 6 months of Lowe’s retail experience (Or 3 years of external experience in customer-facing sales or 18 months of Lowe’s retail experience if education requirement is not met).
• 1 year of experience in sales or customer service in a sales environment with required sales goals or metrics.

Responsibilities

• Provide SMART customer service by seeking out customers to understand their needs, answer questions, and communicate the advantages of Lowe's products and services.
• Serve as a point of contact for customers and vendors within your department, providing project estimates, scheduling installer visits, processing and tracking customer orders/installations, and following up to ensure project completion.
• If in the Pro Department, focus on external accounts and outside sales and services
• Monitor inventory levels to support sales, working with vendors and other stores to find merchandise and order replacement stock
• Perform price reviews by pricing policies and ensure maintenance of pricing and documentation
• Support all checkout functions, call buttons, departmental pages, or requests for assistance
• Train associates in the department by conducting on-the-job training on the Sales floor and coaching around development needs
• Complete other duties as assigned

Skills

Customer service

Sales experience

Reading & math

Lifting 25 lbs

Licensure support

Education

High school diploma

Job description

Lowe's is seeking a Sales Specialist who will greet customers, assess project needs, and help translate home improvement ideas into actionable purchases in a fast-paced retail environment.

You will become the product expert, explain specifications, features, promotions, and financing options to close sales while providing attentive, responsive service across departments such as Appliances, Cabinets, Flooring, and Tools.