Home Improvement Sales Pro - Help Customers Bring Projects

Lowe's Companies, Inc.; Cross Lanes (WV); On-site; USD 27,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Tuition assistance

401(k)

Associate discount

Bonus opportunities

Track to the Trades

Job summary

Lowe's Sales Specialist role involves engaging customers in-store to understand their project needs and guide them to the right products and solutions. You will become a product expert, discuss specifications, promotions, and financing options to close sales while delivering exceptional service across departments.

You'll work actively on the shop floor, answer questions, prepare estimates, and support checkout and installation coordination.

Qualifications

• High School Diploma or GED.
• 1 year experience in customer-facing sales or 6 months of Lowe’s retail experience (Or 3 years of external experience in customer-facing sales or 18 months of Lowe’s retail experience if education requirement is not met).
• 1 year of experience in sales or customer service in a sales environment with required sales goals or metrics.
• Able to read, write, and perform basic arithmetic.
• Able to stand and sit for prolonged periods.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Provide SMART customer service by seeking out customers to understand their needs, answer questions, and communicate the advantages of Lowe's products and services.
• Serve as a point of contact for customers and vendors within your department, providing project estimates and processing orders.
• If in the Pro Department, focus on external accounts and outside sales and services.
• Monitor inventory levels to support sales and coordinate with vendors and stores to order stock.
• Perform price reviews and maintain pricing and documentation.
• Support all checkout functions and assist customers as needed.
• Train associates in the department and coach around development needs.
• Complete other duties as assigned.

Skills

Customer service

Sales experience

Communication

Education

High School Diploma or GED

Job description

Lowe's Sales Specialist role involves engaging customers in-store to understand their project needs and guide them to the right products and solutions. You will become a product expert, discuss specifications, promotions, and financing options to close sales while delivering exceptional service across departments.

You'll work actively on the shop floor, answer questions, prepare estimates, and support checkout and installation coordination.