Home Improvement Sales Pro - Customer Solutions Expert

Lowe's Companies, Inc.; Dubuque (IA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Bonus opportunities

Health insurance options

Tuition assistance program

Company-matching 401(k)

10% Associate Discount

Track to the Trades program

Job summary

Lowe's is seeking a Sales Specialist to greet customers, assess project needs, and guide them to the right home improvement solutions. You will become the product expert, explain features, promotions, and financing to close sales, and support colleagues across departments.

The role emphasizes proactive customer service, department collaboration, and ongoing product knowledge. A welcoming, energetic environment with growth and benefits is offered.

Qualifications

• 1 year of experience in customer-facing sales or 6 months Lowe’s retail experience (or 3 years external sales / 18 months Lowe’s retail if education not met)
• 1 year of experience in sales or customer service in a sales environment with required sales goals or metrics
• Able to read, write, and perform basic arithmetic (addition and subtraction)
• Able to stand and sit for prolonged periods
• Minimally lift 25lbs unassisted or over 25lbs with or without accommodation
• Obtain sales-related licensure or registration if required by state (Lowe’s will support and fund)

Responsibilities

• Provide SMART customer service by seeking out customers to understand their needs and communicate product advantages
• Serve as a point of contact for customers and vendors within your department, provide estimates, schedule installer visits, process orders, and follow up on project completion
• If in Pro Department, focus on external accounts and outside sales and services
• Monitor inventory levels to support sales and coordinate with vendors/stores to reorder stock
• Perform price reviews by pricing policies and maintain pricing documentation
• Support all checkout functions and provide help on demand
• Train associates on the Sales floor and coach around development needs
• Complete other duties as assigned

Skills

Customer service

Sales experience

Communication

Basic math

Bilingual

Education

High School Diploma or GED

Job description

Lowe's is seeking a Sales Specialist to greet customers, assess project needs, and guide them to the right home improvement solutions. You will become the product expert, explain features, promotions, and financing to close sales, and support colleagues across departments.

The role emphasizes proactive customer service, department collaboration, and ongoing product knowledge. A welcoming, energetic environment with growth and benefits is offered.