Home Improvement Customer Service Specialist

Lowe's Companies, Inc.; Greensburg (Westmoreland County); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) matching

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's is hiring a Customer Service Associate to welcome customers, help them find products, and ensure a smooth shopping experience. You may work in various departments and support multiple tasks throughout the day.

The role emphasizes listening to customers, answering questions, and maintaining organized merchandise, with a focus on timely and accurate service in a retail environment.

Qualifications

• 6 months experience using a computer (inputting, accessing, modifying information)
• 6 months experience using common retail technology (smartphones/tablets)
• Reading, writing, and basic arithmetic

Responsibilities

• Welcome customers and deliver friendly, professional service
• Assist customers with locating and handling merchandise
• Stock merchandise by checking shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive items on time
• Cross-train in other store areas to enhance service
• Prepare department merchandise to meet customer needs (e.g., tint/mix paint, cut/pipe)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Bilingual (preferred)

Basic math

Communication

Tools

Smartphones

Tablets

Job description

Lowe's is hiring a Customer Service Associate to welcome customers, help them find products, and ensure a smooth shopping experience. You may work in various departments and support multiple tasks throughout the day.

The role emphasizes listening to customers, answering questions, and maintaining organized merchandise, with a focus on timely and accurate service in a retail environment.