Home Improvement Customer Service Specialist

Lowe's Companies, Inc.; Newport (TN); Presencial; USD 17.000 - 21.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Health insurance options

Tuition assistance program

Company-matching 401(k) and Employee股票

10% Associate Discount

Track to the Trades program

Descripción de la vacante

Lowe’s Companies, Inc. is seeking a Customer Service Associate to warmly welcome customers and help them find the right products and services for their home improvement needs.

You will interact with customers throughout the day, answer questions, and ensure customer needs are met in a fast-paced store environment. Responsibilities include assisting with merchandise placement, processing orders, and cross-training in other departments to deliver excellent service.

Formación

• 6 Months Experience using a computer
• 6 Months Experience using common retail technology such as smartphones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsabilidades

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Descripción del empleo

Lowe’s Companies, Inc. is seeking a Customer Service Associate to warmly welcome customers and help them find the right products and services for their home improvement needs.

You will interact with customers throughout the day, answer questions, and ensure customer needs are met in a fast-paced store environment. Responsibilities include assisting with merchandise placement, processing orders, and cross-training in other departments to deliver excellent service.