Home Improvement Customer Advocate

Lowe's Companies, Inc.; Tappahannock (VA); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance

401(k) with company match

Employee Stock Purchase Program

Lowe's Associate Discount

Track to the Trades program

Job summary

Lowe's is seeking a Customer Service Associate to greet shoppers, help them find products, and provide helpful, friendly service in-store. You may work across appliances, hardware, garden, and more, assisting customers with inquiries and purchases while upholding Lowe's standards.

The role emphasizes teamwork, flexibility, and a customer-first approach. A range of benefits and growth opportunities accompany the essential daily tasks in this busy retail environment.

Qualifications

• 6 months experience using a computer
• 6 months experience using common retail technology (smartphones/tablets)
• Reading, writing, and basic arithmetic
• Able to stand for long periods and lift up to 25 lbs

Responsibilities

• Welcome customers and deliver friendly, professional service
• Help customers locate and handle merchandise
• Stock shelves and replenish supplies
• Process orders and deliveries accurately
• Cross-train in other store areas to improve service
• Prepare department merchandise for customer needs

Skills

Customer service

Retail experience

Basic computer skills

Mobile device usage

Job description

Lowe's is seeking a Customer Service Associate to greet shoppers, help them find products, and provide helpful, friendly service in-store. You may work across appliances, hardware, garden, and more, assisting customers with inquiries and purchases while upholding Lowe's standards.

The role emphasizes teamwork, flexibility, and a customer-first approach. A range of benefits and growth opportunities accompany the essential daily tasks in this busy retail environment.