Home Improvement Customer Advocate

Lowe's Companies, Inc.; Toledo (AR); On-site; USD 26,000 - 36,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's Companies, Inc. is seeking a Customer Service Associate in the United States. The role emphasizes welcoming customers, helping them find products, and delivering friendly service while supporting multiple departments as needed.

As a part-time associate, you will handle inquiries, assist with merchandise, and may perform loads and stocking tasks. The position offers opportunities for growth, training, and career development within Lowe's stores.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smartphones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

6 Months Experience using a computer

Bi-lingual skills

Reading, writing, basic arithmetic

Prolonged standing/sitting

Lift 25 lbs

Tools

Smartphones/Tablets

Job description

Lowe's Companies, Inc. is seeking a Customer Service Associate in the United States. The role emphasizes welcoming customers, helping them find products, and delivering friendly service while supporting multiple departments as needed.

As a part-time associate, you will handle inquiries, assist with merchandise, and may perform loads and stocking tasks. The position offers opportunities for growth, training, and career development within Lowe's stores.