Customer Service Associate - Home Improvement Helpdesk

Lowe's; Newark (DE); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's is seeking a Customer Service Associate to welcome customers, help them find the right products, and ensure a smooth shopping experience at the home improvement retailer. You will interact with customers, answer questions, and assist across departments like Appliances, Hardware, and more.

The role emphasizes strong communication, the ability to handle multiple tasks, and a willingness to learn new trade skills. Part-time opportunities available with competitive pay and benefits.

Qualifications

• 6+ months experience using a computer
• 6+ months experience using common retail tech (smartphones/tablets)
• Reading, writing, and basic arithmetic
• Ability to perform duties with standing/sitting
• Minimally lift 25 lbs (unassisted)

Responsibilities

• Welcome customers to Lowe's and deliver friendly, professional service
• Help customers locate and handle merchandise
• Stock merchandise by filling empty shelf spaces
• Process orders and deliveries accurately for on-time receipt
• Cross-train in other store areas to enhance service
• Prepare department merchandise based on customer needs (paint, pipe, wood, drywall, blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer basics

Retail technology

Basic math

Stand/sit tolerance

Lifting 25 lbs

Job description

Lowe's is seeking a Customer Service Associate to welcome customers, help them find the right products, and ensure a smooth shopping experience at the home improvement retailer. You will interact with customers, answer questions, and assist across departments like Appliances, Hardware, and more.

The role emphasizes strong communication, the ability to handle multiple tasks, and a willingness to learn new trade skills. Part-time opportunities available with competitive pay and benefits.