Home Health Team Assistant

OSF HealthCare; Galesburg (IL); On-site; USD 27,000 - 31,000; Full time

Job summary

OSF HealthCare in Galesburg, IL is seeking a Team Assistant to support regional care teams with non-clinical tasks. You will manage agency referrals, ensure required information is available before patient visits, and update the EMR to coordinate access to care for initial and ongoing visits.

Strong communication and Microsoft Office skills are essential. This hourly role offers weekday scheduling with some weekend/holiday rotation, and requires a High School diploma or GED with prior clerical

Qualifications

• High School Diploma or GED required.
• Experience in an office clerical or customer service role preferred.
• Strong interpersonal and communication skills; proficient with Microsoft software.

Responsibilities

• Provide non-clinical support to regional team members in patient care delivery.
• Manage agency referrals and ensure necessary information is available prior to patient visits.
• Update EMR and coordinate access to care (initial and ongoing visits).
• Monitor reports and communicate with regional leadership and field staff.

Skills

Interpersonal skills

Communication skills

Microsoft software

Analytical/problem solving

Detail oriented

Education

High School Diploma / GED

Tools

Microsoft Office

Job description

Total Rewards

OSF HealthCare is dedicated to provide Mission Partners with a comprehensive and market-competitive total rewards package that includes benefits, compensation, recognition and well-being offerings that focus on the whole person and engage with their current stage of life and career. Click here to learn more about benefits and the total rewards at OSF.

Expected pay for this position is $19.27 - $22.66/hour. Actual pay will be determined by experience, skills and internal equity. This is an Hourly position.

Overview

This job is located in Galesburg,IL

Monday-Friday 8am-0430pm. Weekend and holiday rotation

POSITION SUMMARY: The Team Assistant provides non-clinical support to regional team members in their delivery of care to patients, across all Care Services. The Team Assistant is responsible for managing agency referrals and helping to ensure all necessary information is available prior to the patient visit, manages work queues and performs other non-clinical, pre-coding activities. Updates the EMR and coordinates access to care (i.e. initial visits, ongoing visits and others, as directed). The Assistant is also responsible for monitoring reports and providing timely communication to support regional leadership and employees in the field.

Qualifications

REQUIRED QUALIFICATIONS: Education: High School Diploma/ GED Experience: One year in an office clerical setting or customer service environment. Licensure/ Certification: N/A Other Skills/ Knowledge: Excellent interpersonal and communication skills. Solid computer skills, including proficiency with Microsoft software. Strong analytical and problem solving skills, with the ability to be detail oriented.

PREFERRED QUALIFICATIONS: Education: N/A Experience: Three years in an office clerical setting or customer service environment. Direct experience in medical setting. Licensure/ Certification: N/A Other Skills/ Knowledge: Knowledge of medical terminology.

OSF HealthCare is an Equal Opportunity Employer.