Home Health Team Assistant

OSF HealthCare; Pekin (IL); Hybrid; USD 53,870,000 - 63,383,000; Full time

Job summary

OSF HealthCare in Pekin, IL is seeking a Team Assistant to provide non-clinical support across Care Services. You will manage agency referrals, ensure all information is ready before patient visits, and handle pre-coding tasks while updating the EMR and coordinating access to care.

You will monitor reports and communicate findings to regional leadership. Ideal candidates have a High School Diploma or GED and at least one year in an office setting or customer service, with strong interpersonal

Qualifications

• Education: High School Diploma or GED.
• Experience: 1 year in an office clerical or customer service setting.
• Skills: Excellent interpersonal and communication skills; proficient with Microsoft software.
• Analytical and problem-solving skills; detail oriented.

Responsibilities

• Provide non-clinical support to regional team members in care delivery.
• Manage agency referrals and ensure information is ready prior to patient visits.
• Manage work queues and perform pre-coding activities.
• Update the EMR and coordinate access to care for initial/ongoing visits.
• Monitor reports and communicate findings to regional leadership.

Skills

Interpersonal skills

Communication skills

Attention to detail

Customer service

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

Total Rewards

OSF HealthCare is dedicated to provide Mission Partners with a comprehensive and market-competitive total rewards package that includes benefits, compensation, recognition and well-being offerings that focus on the whole person and engage with their current stage of life and career. Click here to learn more about benefits and the total rewards at OSF.

Expected pay for this position is $18.80 - $22.12/hour. Actual pay will be determined by experience, skills and internal equity. This is an Hourly position.

Overview

This job is located in Pekin,IL

Monday-Friday 8am-430pm, rotating weekends and holidays.

Medical experience or scheduling experience needed. Experience working with multiple teams.

Position Summary

The Team Assistant provides non-clinical support to regional team members in their delivery of care to patients, across all Care Services. The Team Assistant is responsible for managing agency referrals and helping to ensure all necessary information is available prior to the patient visit, manages work queues and performs other non-clinical, pre-coding activities. Updates the EMR and coordinates access to care (i.e. initial visits, ongoing visits and others, as directed). The Assistant is also responsible for monitoring reports and providing timely communication to support regional leadership and employees in the field.

Qualifications

REQUIRED QUALIFICATIONS: Education: High School Diploma/ GED Experience: One year in an office clerical setting or customer service environment. Licensure/ Certification: N/A Other Skills/ Knowledge: Excellent interpersonal and communication skills. Solid computer skills, including proficiency with Microsoft software. Strong analytical and problem solving skills, with the ability to be detail oriented.

PREFERRED QUALIFICATIONS: Education: N/A Experience: Three years in an office clerical setting or customer service environment. Direct experience in medical setting. Licensure/ Certification: N/A Other Skills/ Knowledge: Knowledge of medical terminology.

OSF HealthCare is an Equal Opportunity Employer.