Home Health Branch Operations Coordinator

CenterWell Home Health; Roswell (GA); On-site; USD 39,000 - 49,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) retirement savings

Paid time off

Disability insurance

Life insurance

Career opportunities

Job summary

CenterWell Home Health is seeking a Branch Coordinator to provide clerical support for branch medical records and billing, and to coordinate communications and office operations. Responsibilities include processing orders, managing mail and supplies, and ensuring timely billing workflows.

The role emphasizes HIPAA compliance and professional communication with staff and referral sources. Requirements include a high school diploma or equivalent, at least two years in healthcare and one year in

Qualifications

• Must understand issues related to home health and hospice services.
• Knowledge of Medicare guidelines governing home health and hospice.
• Excellent customer service and clear communication with patients, families and staff.
• Strong written and verbal communication; ability to work with diverse individuals.
• Highly organized, detail-oriented and able to follow policies.

Responsibilities

• Prepare patient assessment packets (admission, recertification, post-hospital).
• Process signed/unsigned orders and 485s; follow order tracking procedures.
• Coordinate calls and mail; manage office supplies and medical supplies.
• Handle accounts payable routing and billing workflow with billing team.
• Adhere to HIPAA/Privacy and Employee Compliance programs.
• Manage phone system, voicemail, and staff directory; route calls appropriately.

Skills

Problem solving

Medicare guidelines

Customer service

Communication skills

Organization

Written communication

Education

High school diploma or equivalent

2 years healthcare experience

1 year home health experience

Job description

CenterWell Home Health is seeking a Branch Coordinator to provide clerical support for branch medical records and billing, and to coordinate communications and office operations. Responsibilities include processing orders, managing mail and supplies, and ensuring timely billing workflows.

The role emphasizes HIPAA compliance and professional communication with staff and referral sources. Requirements include a high school diploma or equivalent, at least two years in healthcare and one year in