Healthcare Branch Coordinator – Admin & Records

CenterWell; Land O' Lakes (FL); On-site; USD 39,000 - 49,000; Full time

Job summary

CenterWell Home Health is seeking a Branch Coordinator to provide clerical support for medical records and billing, and to manage day-to-day office operations. The role includes handling phone communications, supplies, mail, and coordinating with the administrative team to ensure timely processing of payments and claims.

The position requires strong organizational skills, healthcare knowledge, and excellent customer service to interact with referrals, patients, and staff.

Qualifications

• Understands delivery of home health and hospice services.
• Knows Medicare guidelines for home health agencies.
• Has exceptional customer service and communicates well with referrals, patients, families and staff.
• Is organized, detail-oriented, and communicates effectively in writing and speech.
• Able to communicate with a diverse group of individuals.

Responsibilities

• Provide clerical support for branch medical records and billing.
• Coordinate telephone and personnel communication systems for the branch.
• Oversee agency supplies, mail, and office facilities.
• Process accounts payable and coordinate with the administrative team.
• Assist with End of Period claim workflows and HIPAA/privacy requirements.

Skills

Healthcare knowledge

Customer service

Organization

Written & verbal communication

Diversity communication

Education

High school diploma or equivalent

Job description

CenterWell Home Health is seeking a Branch Coordinator to provide clerical support for medical records and billing, and to manage day-to-day office operations. The role includes handling phone communications, supplies, mail, and coordinating with the administrative team to ensure timely processing of payments and claims.

The position requires strong organizational skills, healthcare knowledge, and excellent customer service to interact with referrals, patients, and staff.