Home Health Branch Coordinator: Records & Billing

CenterWell Home Health; Cheraw (SC); On-site; USD 39,000 - 49,000; Full time

Benefits offered by this job

Benefits package

Job summary

CenterWell Home Health is seeking a Branch Coordinator to provide clerical support for branch medical records and billing, coordinate communications, and manage agency supplies and payables. The role may include other duties based on branch census.

Responsibilities include preparing patient packets, processing orders, scanning documents, updating HCHB, and ensuring timely claim processing. Strong Medicare knowledge and customer service are essential.

Qualifications

• Must have a high school diploma or equivalent, typing, clerical skills, and be competent with computers.
• Minimum of two years’ experience in the health care industry and one year experience in home health.
• Desire: Six months medical records experience in a clinic, hospital, or home health setting (preferred)
• Must understand the issues related to the delivery of home health and hospice services.
• Must possess knowledge of Medicare guidelines governing home health and hospice agencies.
• Must have exceptional customer service skills and be able to communicate well with referral sources, patients, family members, and agency employees.
• Must be organized, detail-oriented, and possess effective communication skills both orally and in writing.
• The ability to communicate with a diversity of individuals is required.

Responsibilities

• Prepare patient assessment packets, including admission, recertification, and post hospital packets.
• Process signed and unsigned orders and 485s.
• Follow up on the Order Tracking Report weekly and according to Order procedure; reprocess unsigned orders at episode end.
• Date stamp all received documents and scan into client chart within 24 hours.
• Fax discharge/transfer/episode summary to physician as needed.
• Copy documentation and assist with ADR preparation.
• Update HCHB and computer programs as appropriate.
• Complete End of Period claim workflow with branch admin team to ensure timely release of claims.
• Adhere to HIPAA/Privacy and Employee Compliance Programs.
• Read and adhere to all Agency Policies and Procedures and Employee Handbook Guidelines.
• Manage incoming telephone calls and route them appropriately.
• Administer mail, phone roster, and office supplies; manage medical supplies.

Skills

Healthcare administration

Medicare guidelines knowledge

Customer service

Organization

Communication skills

Diversity communication

Education

High school diploma or equivalent

Tools

Typing

Clerical software

Computer proficiency

Job description

CenterWell Home Health is seeking a Branch Coordinator to provide clerical support for branch medical records and billing, coordinate communications, and manage agency supplies and payables. The role may include other duties based on branch census.

Responsibilities include preparing patient packets, processing orders, scanning documents, updating HCHB, and ensuring timely claim processing. Strong Medicare knowledge and customer service are essential.