Branch Administrative Coordinator — Home Health

CenterWell Home Health; Lincoln (NE); On-site; USD 35,000 - 45,000; Full time

Job summary

CenterWell Home Health is seeking a Branch Coordinator to provide clerical support for branch medical records and billing, and to coordinate day-to-day communications, supplies, and accounts payables. The role includes ensuring HIPAA/privacy compliance and supporting the administrative team.

The position requires at least two years in health care and one year in home health, plus strong organizational and communication skills.

Qualifications

• Must understand issues related to delivery of home health and hospice services.
• Must possess knowledge of Medicare guidelines governing home health and hospice agencies.
• Must have exceptional customer service skills and communicate well with referral sources, patients, family members, and agency employees.
• Must be organized, detail-oriented, and possess effective communication skills both orally and in writing.

Responsibilities

• Prepare patient assessment packets, including admission, recertification, and post hospital packets.
• Process signed and unsigned orders and 485s.
• Follow up on the Order Tracking Report weekly and per procedure; reprocess unsigned orders as tasks appear.
• Date stamp all received documents and scan into client chart within 24 hours.
• Fax discharge/transfer/episode summaries to physicians as required.
• Copy documentation and assist with ADR preparation.
• Update HCHB and computer programs as appropriate.
• Complete End of Period claim workflow and coordinate with branch administrative team.
• Adhere to HIPAA/Privacy Program and Employee Compliance Program.
• Manage incoming calls and route to appropriate staff.

Skills

Customer service

Communication

Organization

Problem solving

Multitasking

Education

High school diploma

Job description

CenterWell Home Health is seeking a Branch Coordinator to provide clerical support for branch medical records and billing, and to coordinate day-to-day communications, supplies, and accounts payables. The role includes ensuring HIPAA/privacy compliance and supporting the administrative team.

The position requires at least two years in health care and one year in home health, plus strong organizational and communication skills.