Branch Operations & Billing Coordinator

CenterWell Home Health; Oak Brook (IL); On-site; USD 43,000 - 54,000; Full time

Benefits offered by this job

Medical, dental and vision benefits

401(k) retirement plan

Paid time off

Disability insurance

Life insurance

Job summary

CenterWell Home Health seeks a Branch Coordinator to provide clerical support for the branch medical records and billing department. You will manage day-to-day communications, supplies, mail, and accounts payable, with duties expanding as census dictates.

Responsibilities include preparing patient assessment packets, processing orders, updating HCHB, and ensuring HIPAA compliance and timely billing actions.

Qualifications

• High school diploma or equivalent; typing, clerical skills, and computer proficiency required.
• Minimum of two years in health care and one year in home health.
• Knowledge of Medicare guidelines and HIPAA compliance.

Responsibilities

• Prepare patient assessment packets (admission, recertification, post-hospital).
• Process signed and unsigned orders and 485s.
• Follow up on Order Tracking Report weekly; reprocess unsigned orders as needed.
• Date stamp documents and ensure scanning within 24 hours.
• Fax discharge/transfer summaries and episode details as tasks appear.
• Copy documentation and assist with ADR preparation.
• Update HCHB and computer systems.
• Complete End of Period claim workflow and coordinate with the branch admin team.
• Adhere to HIPAA/Privacy and Compliance programs.
• Manage calls and routing; handle mail and office supplies.
• Assist with EOE billing tasks; manage accounts payable.

Skills

Customer service

Communication

Organizational skills

Diversity communication

Education

High school diploma

Tools

Computers

Job description

CenterWell Home Health seeks a Branch Coordinator to provide clerical support for the branch medical records and billing department. You will manage day-to-day communications, supplies, mail, and accounts payable, with duties expanding as census dictates.

Responsibilities include preparing patient assessment packets, processing orders, updating HCHB, and ensuring HIPAA compliance and timely billing actions.