Home Health Branch Operations Coordinator

CenterWell; Daytona Beach (FL); On-site; USD 39,000 - 49,000; Full time

Benefits offered by this job

Medical, dental and vision benefits

401(k) retirement plan

Paid time off

Job summary

CenterWell Home Health in Daytona Beach is seeking a Branch Coordinator to provide clerical support for medical records and billing, and to coordinate day-to-day branch communications. You will manage supplies, mail, accounts payable, and phone operations, ensuring HIPAA compliance and accurate end-of-period claim processing with the administrative team.

The role requires two years in health care, one year in home health, and a high school diploma; familiar with Medicare guidelines; strong

Qualifications

• Minimum of two years’ experience in the health care industry and one year experience in home health.
• Must understand the issues related to delivery of home health and hospice services.
• Must have exceptional customer service skills and be able to communicate well with referral sources, patients, family members, and agency employees.
• Must be organized, detail-oriented, and possess effective communication skills both orally and in writing.

Responsibilities

• Provide clerical support for branch medical records and billing.
• Coordinate day-to-day telephone and personnel communication systems.
• Manage agency supplies, mail, and processing of accounts payable.
• Process End of Period claim workflow and ensure billing requirements are satisfied.
• Adhere to HIPAA/Privacy Program and Employee Compliance Program.
• Manage incoming calls and route to appropriate staff.
• Maintain phone system and employee phone roster.
• Process mail and distribute medical supplies as needed.

Skills

Home health knowledge

Customer service

Communication skills

Organized

Education

High School Diploma

Tools

HCHB system

Microsoft Office

Job description

CenterWell Home Health in Daytona Beach is seeking a Branch Coordinator to provide clerical support for medical records and billing, and to coordinate day-to-day branch communications. You will manage supplies, mail, accounts payable, and phone operations, ensuring HIPAA compliance and accurate end-of-period claim processing with the administrative team.

The role requires two years in health care, one year in home health, and a high school diploma; familiar with Medicare guidelines; strong