Home Design Consultant: In-Home & In-Store Styling

West Elm; Cleveland (OH); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Employee discount

401(k) plan

Wellness program

Paid vacations

Job summary

West Elm in Cleveland seeks a Design Studio Specialist to guide customers through in-store and in-home design consultations, helping them translate ideas into finished spaces. You will close sales at the cash wrap, promote ongoing engagement, and keep clients connected with the brand.

The role emphasizes high-level product knowledge, a strong service orientation, and the ability to manage multiple tasks across a busy retail environment.

Qualifications

• Strong communication and clienteling skills.
• Ability to coordinate and complete large orders across sales channels.
• Experience with elements of interior design or home furnishing.
• Proven ability to prioritize and manage multiple tasks.

Responsibilities

• Assist clients in-store and in-home with design for living spaces to drive sales.
• Conduct in-home consultations including measuring spaces accurately.
• Create and present design plans based on client needs and space.
• Maintain knowledge of current promotions to meet sales goals.
• Provide exceptional service including gift services, orders, and deliveries.
• Demonstrate in-depth product knowledge across the design studio assortment.

Skills

Communication

Clienteling

Design knowledge

Multi-tasking

Retail sales

Job description

West Elm in Cleveland seeks a Design Studio Specialist to guide customers through in-store and in-home design consultations, helping them translate ideas into finished spaces. You will close sales at the cash wrap, promote ongoing engagement, and keep clients connected with the brand.

The role emphasizes high-level product knowledge, a strong service orientation, and the ability to manage multiple tasks across a busy retail environment.