Home Design Consultant — In-Home & Store Sales

West Elm; Red Bank (NJ); Vor Ort; USD 23.000 - 29.000; Vollzeit

Benefits dieser Stelle

Employee discount

401(k) plan

Wellness program

Paid vacations and holidays

Health benefits, dental and vision

Zusammenfassung

West Elm in Red Bank, NJ is seeking a Design Studio Specialist who will inspire customers to express themselves in their home and close sales at the cash wrap. You will conduct one-on-one consultations in-store and in-home, create design plans, and translate client needs into compelling spaces.

You will maintain knowledge of current sales and promotions, demonstrate product knowledge, and support services such as gift wrap, registry, and special orders.

Qualifikationen

• Strong communication, clienteling and customer follow-up skills.
• Ability to complete and coordinate complex large orders within a variety of sales channels.
• Experience in working with the elements of design preferred
• Proven ability to prioritize and handle multiple tasks simultaneously.
• 1-2 years of customer service and retail sales experience.

Aufgaben

• Utilize design expertise to assist clients in one on one consultations in the store and in-home regarding the design of their living spaces to drive store sales
• Perform productive in-home consultations including the ability to accurately measure and assess the client’s living space
• Create and present design plans based on client’s needs, style, preferences and living space
• Maintain knowledge of current sales and promotions in order to achieve and exceed established sales and productivity goals
• Utilizing exemplary World class service standards assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog/internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders
• Demonstrate superior product knowledge, including features and benefits of the entire design studio assortment

Kenntnisse

Communication

Clienteling

Customer follow-up

Sales experience

Retail

Jobbeschreibung

West Elm in Red Bank, NJ is seeking a Design Studio Specialist who will inspire customers to express themselves in their home and close sales at the cash wrap. You will conduct one-on-one consultations in-store and in-home, create design plans, and translate client needs into compelling spaces.

You will maintain knowledge of current sales and promotions, demonstrate product knowledge, and support services such as gift wrap, registry, and special orders.