In-Home Design Sales Specialist

West Elm; Summit (NJ); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Generous employee discount

401(k) plan and investments

Wellness program

Paid vacations and holidays (full-time

Health, dental and vision insurance

Job summary

West Elm in Summit, New Jersey is seeking a Design Studio Specialist to inspire customers to express themselves in their home, and to bring the shopping experience to a seamless close as you assist customers and complete sales at the cash wrap.

You will promote continued customer engagement and give customers a reason to stay connected with our Brand, demonstrating product knowledge and delivering World class service while supporting the store's sales goals.

Qualifications

• Strong communication, clienteling and customer follow-up skills.
• Ability to complete and coordinate complex large orders within a variety of sales channels.
• Experience in working with the elements of design preferred.

Responsibilities

• Utilize design expertise to assist clients in one on one consultations in the store and in-home regarding the design of their living spaces to drive store sales
• Perform productive in-home consultations including the ability to accurately measure and assess the client's living space
• Create and present design plans based on client's needs, style, preferences and living space
• Maintain knowledge of current sales and promotions in order to achieve and exceed established sales and productivity goals
• Utilizing exemplary World class service standards assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog/internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders
• Demonstrate superior product knowledge, including features and benefits of the entire design studio assortment

Skills

Strong communication

Customer service experience

Retail sales experience

In-home design consultations

Organization & multitasking

Job description

West Elm in Summit, New Jersey is seeking a Design Studio Specialist to inspire customers to express themselves in their home, and to bring the shopping experience to a seamless close as you assist customers and complete sales at the cash wrap.

You will promote continued customer engagement and give customers a reason to stay connected with our Brand, demonstrating product knowledge and delivering World class service while supporting the store's sales goals.