Home Care Customer Service Manager - Flexible Schedule

All Ways Caring HomeCare; Perry (GA); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Great culture

Daily pay options

Tuition reimbursement

Flexible schedules

Referral bonuses

Benefits & 401K

Job summary

All Ways Caring HomeCare is seeking a Customer Service Manager to oversee quality care and client satisfaction, supervise caregivers, and manage staff scheduling. This role requires someone who thrives in a fast-paced environment and excels at building relationships with clients and referral partners.

The position offers great company culture, daily pay options, and opportunities for tuition reimbursement and career growth. A valid driver’s license and strong communication skills are essential.

Qualifications

• Associate or bachelor’s degree in business, Nursing, Social Services, or related field preferred (per regulatory requirements).
• Valid driver’s license and auto insurance.
• Effective verbal and written communication.
• Excellent customer service skills.

Responsibilities

• Oversee quality care and overall client satisfaction.
• Supervise and provide guidance to the Caregivers who provide direct care to the clients served.
• Manage employee scheduling, identify problem situations, and implement proactive solutions.
• Maintain strong and positive relationships with referral partners, payor sources, and clients.
• Ensure proper documentation and record-keeping.
• Conduct periodic home visits and safety checks.

Education

Associate or bachelor’s degree in business, Nursing, Social Services, or related field

Job description

All Ways Caring HomeCare is seeking a Customer Service Manager to oversee quality care and client satisfaction, supervise caregivers, and manage staff scheduling. This role requires someone who thrives in a fast-paced environment and excels at building relationships with clients and referral partners.

The position offers great company culture, daily pay options, and opportunities for tuition reimbursement and career growth. A valid driver’s license and strong communication skills are essential.