Client Services Manager - Home Care (Flexible Hours, Daily Pay)

All Ways Caring HomeCare; Vancouver (WA); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Great company culture

Daily pay options

Tuition reimbursement

Flexible work schedules

Retention and referral bonuses

Benefits, Supplemental Plans, EAP, and

401K participation

Career growth and development

Job summary

All Ways Caring HomeCare is seeking a Client Service Manager to oversee quality care, client satisfaction, and staff performance in home care settings. The role emphasizes effective scheduling, problem solving, and strong relationships with referral partners and clients.

The ideal candidate will have scheduling/management experience, a solid customer-service background, and excellent communication skills, with a valid driver's license and ability to work independently.

Qualifications

• Associate or bachelor’s degree in business, Nursing, Social Services, or related field preferred (per regulatory requirements)
• Accountable, reliable, and ability to work independently with good judgement
• Valid driver’s license and auto insurance
• Effective verbal and written communication
• Excellent customer service skills

Responsibilities

• Oversee quality care and overall client satisfaction
• Supervise and provide guidance to the Caregivers who provide direct care to the clients served
• Manage employee scheduling, identify problem situations, and implement proactive solutions
• Maintain strong and positive relationships with referral partners, payor sources, and clients
• Ensure proper documentation and record-keeping
• Conduct periodic home visits and safety checks

Skills

Scheduling experience

Management experience

Customer service

Communication skills

Education

Associate or Bachelor's degree in business, Nursing, Social Services

Job description

All Ways Caring HomeCare is seeking a Client Service Manager to oversee quality care, client satisfaction, and staff performance in home care settings. The role emphasizes effective scheduling, problem solving, and strong relationships with referral partners and clients.

The ideal candidate will have scheduling/management experience, a solid customer-service background, and excellent communication skills, with a valid driver's license and ability to work independently.