Client Success Manager - HomeCare | Flexible Hours, Daily Pay

All Ways Caring; Vancouver (WA); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Great company culture

Daily pay options

Tuition reimbursement and campus-partn

Flexible work schedules close to home

Retention and referral bonuses

Benefits and 401K participation

Job summary

All Ways Caring HomeCare is seeking a Client Service Manager to oversee quality care and client satisfaction in home-based settings. You will supervise caregivers, manage schedules, and partner with referral sources to ensure excellent service.

The role focuses on timely problem solving, strong communication, and building positive relationships while maintaining accurate documentation and safety checks across client visits.

Qualifications

• Associate or bachelor’s degree in business, Nursing, Social Services, or related field preferred
• Accountable, reliable, and ability to work independently with good judgement
• Valid driver’s license and auto insurance
• Effective verbal and written communication
• Excellent customer service skills

Responsibilities

• Oversee quality care and overall client satisfaction
• Supervise and provide guidance to the Caregivers who provide direct care to the clients served
• Manage employee scheduling, identify problem situations, and implement proactive solutions
• Maintain strong and positive relationships with referral partners, payor sources, and clients
• Ensure proper documentation and record-keeping
• Conduct periodic home visits and safety checks

Skills

Scheduling

Supervisory experience

Customer service

Communication

Problem solving

Driving

Independent work

Education

Associate or Bachelor's degree in Business, Nursing, Social Services, or related field

Job description

All Ways Caring HomeCare is seeking a Client Service Manager to oversee quality care and client satisfaction in home-based settings. You will supervise caregivers, manage schedules, and partner with referral sources to ensure excellent service.

The role focuses on timely problem solving, strong communication, and building positive relationships while maintaining accurate documentation and safety checks across client visits.