Home Care Client Services Lead: Flexible Hours & Growth

All Ways Caring; Silverdale (WA); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Great company culture

Daily pay options

Tuition reimbursement

Flexible schedules close to home

Retention bonuses

Benefits, EAP, 401K participation

Career growth and development

Job summary

All Ways Caring HomeCare is seeking a Client Service Manager to oversee quality care and client satisfaction in a home-based environment. This role focuses on coordinating caregivers, managing schedules, and building strong relationships with referral partners and clients.

The ideal candidate will have prior scheduling or supervisory experience, be a strong communicator, and excel in a fast-paced setting, with opportunities for career growth and competitive pay with daily pay options.

Qualifications

• Associate or bachelor’s degree in business, Nursing, Social Services, or related field preferred (per regulatory requirements)
• Accountable, reliable, and ability to work independently with good judgement
• Valid driver’s license and auto insurance
• Effective verbal and written communication
• Excellent customer service skills

Responsibilities

• Oversee quality care and overall client satisfaction
• Supervise and provide guidance to the Caregivers who provide direct care to the clients served
• Manage employee scheduling, identify problem situations, and implement proactive solutions
• Maintain strong and positive relationships with referral partners, payor sources, and clients
• Ensure proper documentation and record-keeping
• Conduct periodic home visits and safety checks

Skills

Customer service

Communication

Scheduling

Problem solving

Education

Associate or Bachelor’s degree in business, Nursing, Social Services

Job description

All Ways Caring HomeCare is seeking a Client Service Manager to oversee quality care and client satisfaction in a home-based environment. This role focuses on coordinating caregivers, managing schedules, and building strong relationships with referral partners and clients.

The ideal candidate will have prior scheduling or supervisory experience, be a strong communicator, and excel in a fast-paced setting, with opportunities for career growth and competitive pay with daily pay options.