Holiday Gift Guide Sales Pro

Macy's; Pittsburgh (Allegheny County); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's is seeking an Ambassador to drive sales by connecting with customers and sharing vendor product knowledge. You will upsell and build a loyal clientele while collaborating with personal stylists, store leadership, and vendor teams.

Full-time schedule with 30+ hours per week, benefits, and opportunities for growth. You will contribute to planning vendor events and ensuring an exceptional in-store customer experience.

Qualifications

• Minimum 1 year of selling or retail experience required.
• Strong communication and interpersonal skills; customer focus and relationship building.

Responsibilities

• Provide an exceptional customer experience with the customer always being the priority.
• Greet customers, make product recommendations, and upsell.
• Serve as a liaison between vendors, personal stylists, and store leadership.
• Keep sales floor neat, properly signed for sales and markdowns.
• Create and implement best practices to drive sales, turn, and gross margin.
• Build brand-specific clientele to support local marketing.
• Plan and lead customer-facing vendor events to meet sales goals.
• Operate Macy's point-of-sale systems and devices to complete transactions.

Skills

Retail experience

Customer service

Upsell

Job description

Macy's is seeking an Ambassador to drive sales by connecting with customers and sharing vendor product knowledge. You will upsell and build a loyal clientele while collaborating with personal stylists, store leadership, and vendor teams.

Full-time schedule with 30+ hours per week, benefits, and opportunities for growth. You will contribute to planning vendor events and ensuring an exceptional in-store customer experience.