Holiday Gift Guide Retail Sales Pro

Macy's; San Antonio (TX); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's is seeking an Ambassador to drive sales by connecting with customers and sharing vendor product knowledge. You will upsell, build repeat clientele, and act as the expert for designated brands within the store.

Full-time schedule typically involves 30+ hours per week, with some variation based on business needs. This role emphasizes excellent service, collaboration with store teams, and participation in vendor-driven events.

Qualifications

• Minimum 1 year selling or retail experience.
• Excellent verbal and written communication.
• Flexible availability, including weekends and holidays.
• Comfort with computers, mobile devices, and RF equipment.

Responsibilities

• Provide an exceptional customer experience by ensuring the customer is the priority.
• Greet customers, make product recommendations, and upsell.
• Serve as liaison between vendors, stylists and store leadership.
• Ensure sales floor is neat, clean, and properly signed for sales and markdowns.
• Create and implement best practices to drive sales, turn, and gross margin above company average.
• Build brand-specific clientele to support local marketing.
• Execute vendor and non-vendor events to increase sales.
• Plan and lead customer-facing vendor sponsored events with vendor partnerships.

Skills

Customer experience

Upselling

Relationship building

Effective communication

Time management

Teamwork

POS systems

Tools

POS systems

RF equipment

Job description

Macy's is seeking an Ambassador to drive sales by connecting with customers and sharing vendor product knowledge. You will upsell, build repeat clientele, and act as the expert for designated brands within the store.

Full-time schedule typically involves 30+ hours per week, with some variation based on business needs. This role emphasizes excellent service, collaboration with store teams, and participation in vendor-driven events.