Holiday Gift Guide Sales Pro

Macy's; Roseville (MN); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

401(k) match

Paid time off

Holidays

Job summary

Macy's is seeking an Ambassador to connect with customers, share vendor product knowledge, and upsell to build repeat clientele. You will act as the expert for designated brands and help guide merchandising initiatives with store leadership and vendor partners.

Full-time schedules typically exceed 30 hours per week, with some weeks at 12-24 hours for part-time roles depending on business needs. This role emphasizes exceptional customer service and brand representation.

Qualifications

• Ability to build relationships and convert customers into clients.
• Excellent verbal and written communication and interpersonal skills.
• Comfortable with computers, mobile devices, and radio frequency equipment.

Responsibilities

• Provide an exceptional customer experience by ensuring the customer is always the priority.
• Greet customers, make product recommendations, and upsell.
• Serve as a liaison between designated vendors and personal stylists and store leadership.
• Ensure sales floor is neat, signed for sales and markdowns.
• Create and implement best practices to drive sales, turn, and gross margin.

Skills

Relationship building

Positive attitude

Creativity

Self-starter

Time management

Communication

Interpersonal skills

Computer proficiency

Flexible availability

Retail experience

Tools

POS systems

Job description

Macy's is seeking an Ambassador to connect with customers, share vendor product knowledge, and upsell to build repeat clientele. You will act as the expert for designated brands and help guide merchandising initiatives with store leadership and vendor partners.

Full-time schedules typically exceed 30 hours per week, with some weeks at 12-24 hours for part-time roles depending on business needs. This role emphasizes exceptional customer service and brand representation.