Holiday Gift Guide Advisor & Sales Ambassador

Macy's; St. Louis (MO); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's is seeking an Ambassador to drive sales by connecting with customers, sharing vendor product knowledge, and upselling. You will cultivate a repeat clientele and act as the expert for the brands you represent.

This full-time position partners with personal stylists and store leadership to execute merchandising initiatives, plan events, and deliver merchandising excellence across brand areas. Hours vary by business needs; benefits include health, 401(k) match, PTO, and holidays, with

Qualifications

• Minimum 1 year previous selling or retail experience.
• Strong communication and interpersonal skills.
• Ability to work with store leadership and vendors.
• Proven ability to upsell and build brand clientele.

Responsibilities

• Provide an exceptional customer experience by ensuring the customer is always the priority.
• Greet customers, make product recommendations, and upsell.
• Serve as a liaison between designated vendors and the personal stylists and the store leadership team.
• Ensure sales floor is neat, clean, and properly signed for sales and markdowns.
• Create and implement best practices to drive sales, turn, and gross margin above company average.
• Build brand-specific clientele to support local marketing.
• Execute vendor and non-vendor events to increase sales.
• Lead customer-facing vendor-sponsored events with vendor partnership to meet sales goals.

Skills

Relationship building

Energetic attitude

Creativity

Self-starter

Time management

Communication

Interpersonal skills

Tech comfortable

Flexible schedule

Retail experience

Tools

POS systems

Job description

Macy's is seeking an Ambassador to drive sales by connecting with customers, sharing vendor product knowledge, and upselling. You will cultivate a repeat clientele and act as the expert for the brands you represent.

This full-time position partners with personal stylists and store leadership to execute merchandising initiatives, plan events, and deliver merchandising excellence across brand areas. Hours vary by business needs; benefits include health, 401(k) match, PTO, and holidays, with