Holiday Gift Guide Brand & Sales Ambassador

Macy's; Miami (FL); Sur place; USD 19 000 - 25 000; Plein temps

Avantages offerts par ce poste

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Résumé du poste

Macy's is seeking an Ambassador to drive sales by connecting with customers and sharing vendor product knowledge. You will upsell, cultivate repeat clientele, and act as the expert for vendors and brands represented. You will collaborate with store leadership and vendor community to execute merchandising initiatives.

Full-time colleagues are typically scheduled 30+ hours per week; part-time 12-24 hours. Benefits include health coverage, 401(k) match, paid time off, holidays, and learning

Qualifications

• Minimum 1 year previous selling or retail experience required.

Responsabilités

• Provide an exceptional customer experience by ensuring the customer is always the priority.
• Greet customers, make product recommendations, and upsell.
• Serve as a liaison between designated vendors and the personal stylists and the store leadership team.
• Ensure sales floor is neat, clean, and properly signed for sales and markdowns.
• Create and implement best practices to drive sales, turn, and gross margin above company average.
• Build brand-specific clientele to support local marketing.
• Execute vendor and non-vendor events to increase sales.
• Actively plan, organize, and lead customer facing vendor sponsored events with partnership of vendor community, ensuring sales and participation goals are met.

Connaissances

Customer service

Sales

Communication

Teamwork

Outils

POS systems

Description du poste

Macy's is seeking an Ambassador to drive sales by connecting with customers and sharing vendor product knowledge. You will upsell, cultivate repeat clientele, and act as the expert for vendors and brands represented. You will collaborate with store leadership and vendor community to execute merchandising initiatives.

Full-time colleagues are typically scheduled 30+ hours per week; part-time 12-24 hours. Benefits include health coverage, 401(k) match, paid time off, holidays, and learning