HMIS Data Steward for Compassionate Client Records

The Wellspring; Monroe (LA); On-site; USD 27,000 - 36,000; Full time

Job summary

The Wellspring is seeking an HMIS Data Monitor to maintain and safeguard client data, enter records accurately, and monitor program information in HMIS. This role interacts directly with clients in a compassionate, trauma-informed manner and reports to the Administrative Assistant/HMIS Data Coordinator.

Responsibilities include handling phones, welcoming clients, generating monthly/quarterly/annual reports, protecting information, and adhering to agency procedures.

Qualifications

• High school diploma required; some college or business/computer courses preferred.
• Strong organizational skills with attention to detail.
• Exceptional interpersonal skills with effective, compassionate communication.
• Experience with HMIS or similar client database preferred.
• Ability to follow established data entry procedures and policies.
• Ability to engage with diverse clients and maintain confidentiality.

Responsibilities

• Welcomes and checks in clients in a warm, trauma-informed manner.
• Answers and directs phone calls; maintains calm, professional communications.
• Prepares monthly, quarterly, and/or annual reports from client data.
• Secures information by maintaining organized record-keeping and backups.
• Maintains client and agency confidentiality and complies with procedures.
• Engages in ongoing learning and performs other duties as assigned.

Skills

Organizational skills

Interpersonal skills

Data entry procedures

Compassionate communication

Trauma-informed demeanor

Ability to multitask

Attention to detail

Education

High school diploma

Tools

Databases

Job description

The Wellspring is seeking an HMIS Data Monitor to maintain and safeguard client data, enter records accurately, and monitor program information in HMIS. This role interacts directly with clients in a compassionate, trauma-informed manner and reports to the Administrative Assistant/HMIS Data Coordinator.

Responsibilities include handling phones, welcoming clients, generating monthly/quarterly/annual reports, protecting information, and adhering to agency procedures.