HR Data & Records Coordinator (HCMS)

Services For The Underserved, Inc.; New York (NY); On-site; USD 50,000 - 61,000; Full time

Job summary

Services For The Underserved, Inc. is seeking an HCMS Coordinator to provide administrative and operational support to Human Capital Management Solutions.

The role manages employee records, handles HR inquiries, and supports system and compliance activities with a focus on accuracy and confidentiality. Responsibilities include maintaining records in DocuWare, addressing Zendesk inquiries, and delivering reliable HRIS support.

Qualifications

• High School Diploma or GED required.
• General understanding of Human Resources.
• Strong attention to detail and data accuracy.
• Excellent communication and organizational skills.

Responsibilities

• Maintain accurate employee records in DocuWare and organize documentation.
• Respond to HR inquiries via the HCMS Zendesk ticketing system.
• Support HR compliance activities and internal audits.
• Ensure data confidentiality and accuracy of HR records.
• Provide day-to-day HCMS/HRIS user support and basic troubleshooting.
• Coordinate logistics for monthly HR meetings and materials.

Skills

Attention to detail

Communication

Organizational skills

Customer service

Education

High School Diploma or GED

Undergraduate degree in HR or Business

Tools

DocuWare

Zendesk

HRIS/ATS platforms

Job description

Services For The Underserved, Inc. is seeking an HCMS Coordinator to provide administrative and operational support to Human Capital Management Solutions.

The role manages employee records, handles HR inquiries, and supports system and compliance activities with a focus on accuracy and confidentiality. Responsibilities include maintaining records in DocuWare, addressing Zendesk inquiries, and delivering reliable HRIS support.