High-Volume Restaurant Manager: Lead Guest Experience

Barcelona Wine Bar; Cambridge (MA); On-site; USD 65,000 - 90,000; Full time

Job summary

Barcelona Wine Bar in Cambridge, MA is seeking an experienced manager to lead a high-volume restaurant with a focus on guest experience, staff development, and operational excellence. You will drive performance, mentor teams, and ensure consistent service standards across all shifts.

Ideal candidates bring 2-3 years of managerial restaurant experience, strong communication, and a passion for hospitality. BA/BS in hotel/restaurant management is desirable; this is a full-time, on-site role with

Qualifications

• Prior high-volume restaurant management experience.
• Ability to juggle multiple priorities daily.
• Excellent written and verbal communication skills.
• Desire to engage guests and lead a team with enthusiasm.

Responsibilities

• Lead a high-volume restaurant to deliver exemplary guest experiences.
• Develop and coach team members to achieve service standards.
• Ensure adherence to operational policies and procedures.
• Manage scheduling, staffing, and labor costs.
• Handle guest concerns with professionalism and responsiveness.
• Partner with leadership to drive sales and guest satisfaction.
• Maintain safety and sanitation standards.

Skills

People management

Guest service orientation

Communication skills

Multitasking

Education

BA/BS in hotel/restaurant management

Job description

Barcelona Wine Bar in Cambridge, MA is seeking an experienced manager to lead a high-volume restaurant with a focus on guest experience, staff development, and operational excellence. You will drive performance, mentor teams, and ensure consistent service standards across all shifts.

Ideal candidates bring 2-3 years of managerial restaurant experience, strong communication, and a passion for hospitality. BA/BS in hotel/restaurant management is desirable; this is a full-time, on-site role with