Restaurant Operations & Guest Experience Leader

Barcelona Wine Bar; New Haven (CT); On-site; USD 70,000 - 110,000; Full time

Job summary

Barcelona Wine Bar in New Haven, CT seeks a General Manager to oversee daily restaurant operations, staff development, and guest experience. You will manage scheduling, inventory, and profitability while ensuring high standards of service and ambiance.

The role emphasizes leadership, strategic planning, and strong communication with the Regional Director to drive growth and excellence in a high-volume setting.

Qualifications

• 5 years of high-volume restaurant experience preferred.
• BA/BS degree in hotel/restaurant management desirable.

Responsibilities

• Oversee daily restaurant operations and final decisions affecting guest experience.
• Manage shifts, scheduling, planning, and uphold standards of product quality and cleanliness.
• Maintain staffing plans and ensure proper coverage for all shifts.
• Ensure accurate labor, food, beverage, and supply costs with a focus on profitability.
• Maintain restaurant image and high guest service standards at all times.
• Communicate issues promptly to Regional Director and take corrective actions.

Skills

Leadership

Staff Development

Guest Service

Operations

Time Management

Communication

Education

BA/BS in hotel/restaurant management

Job description

Barcelona Wine Bar in New Haven, CT seeks a General Manager to oversee daily restaurant operations, staff development, and guest experience. You will manage scheduling, inventory, and profitability while ensuring high standards of service and ambiance.

The role emphasizes leadership, strategic planning, and strong communication with the Regional Director to drive growth and excellence in a high-volume setting.