High-Volume Restaurant Manager — Lead & Grow Teams

Shake Shack; Surprise (AZ); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Weekly Pay

Meal Discounts

Healthcare

401k Match

Paid Time Off

Parental Leave

Job summary

Shake Shack is hiring a Restaurant Manager to oversee daily operations, ensuring outstanding service and guest satisfaction. You will train staff across all Shack operations and drive hospitality excellence with strong leadership and coaching.

In this role you will promote the Shake Shack brand in the local community through events and outreach while upholding sanitation and safety standards. Join a fast-growing team focused on people and guest experiences.

Qualifications

• 2-3 years of Restaurant Management experience in a high-volume, fast-paced restaurant setting.

Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction.
• Train team members on all aspects of the Shack operations.
• Motivate and manage team members to provide highest level of hospitality.
• Demonstrate leadership with a focus on coaching and achieving excellence.
• Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events.
• Ensure compliance with sanitation and safety regulations.

Skills

People Management

Operations Management

Food Safety

Customer Service

Budgeting

Team Leadership

POS Systems

Tools

POS Systems

Job description

Shake Shack is hiring a Restaurant Manager to oversee daily operations, ensuring outstanding service and guest satisfaction. You will train staff across all Shack operations and drive hospitality excellence with strong leadership and coaching.

In this role you will promote the Shake Shack brand in the local community through events and outreach while upholding sanitation and safety standards. Join a fast-growing team focused on people and guest experiences.