People-First Restaurant Manager | Lead Teams & Growth

Somerset Collection; Troy, Northern (MI, KY); Hybrid; USD 50,000 - 80,000; Full time

Benefits offered by this job

Weekly pay bonuses

Meal discounts

401k with company match

Paid time off

Parental leave

Medical, dental, vision insurance

Employee assistance program

Job summary

Shake Shack is seeking a Restaurant Manager to lead daily operations and deliver exceptional guest experiences. You will train and coach team members, manage staff, and uphold Shake Shack standards of hospitality. This role emphasizes leadership, service excellence, and brand promotion in the local community.

Join a fast‑paced, high‑volume environment with ongoing learning and growth opportunities. Candidates should bring 2–3 years of restaurant management experience and a strong understanding

Qualifications

• 2-3 years of Restaurant Management experience in a high‑volume, fast‑paced restaurant setting.
• Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security.
• Aptitude for leading, coaching, and driving excellence at every level.
• Understanding of financial aspects of business operations
• Food handler certification, preferred
• Willingness to work flexible hours

Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction
• Train team members on all aspects of the Shack operations
• Motivate and manage team members to provide highest level of hospitality
• Demonstrate leadership with a focus on coaching and achieving excellence
• Develop and implement plan to promote the brand in the local community through word‑of‑mouth and restaurant events
• Ensure compliance with sanitation and safety regulations

Skills

Restaurant management

Leadership

Operations

People management

Financial understanding

Job description

Shake Shack is seeking a Restaurant Manager to lead daily operations and deliver exceptional guest experiences. You will train and coach team members, manage staff, and uphold Shake Shack standards of hospitality. This role emphasizes leadership, service excellence, and brand promotion in the local community.

Join a fast‑paced, high‑volume environment with ongoing learning and growth opportunities. Candidates should bring 2–3 years of restaurant management experience and a strong understanding