High-Volume Restaurant Manager | Leadership & Growth

Shake Shack; New York (NY); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Weekly pay

Meal discounts

Health insurance

401k with company match

Paid time off

Parental leave

Pre-tax commuter benefits

Job summary

Shake Shack is seeking a Restaurant Manager in New York to lead daily operations, train staff, and drive hospitality excellence. You will coach teams, manage guest experiences, and promote the brand through community events while maintaining sanitation and safety standards.

The role offers growth opportunities within a fast-paced hospitality environment, with competitive pay and comprehensive benefits to support you and your family.

Qualifications

• 2-3 years of Restaurant Management experience in a high-volume, fast-paced setting.
• Knowledge of restaurant operations including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security.
• Aptitude for leading, coaching, and driving excellence at every level.
• Understanding of financial aspects of business operations.
• Food handler certification, preferred.
• Willingness to work flexible hours.

Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction.
• Train team members on Shack operations.
• Motivate and manage team members to provide the highest level of hospitality.
• Demonstrate leadership with a focus on coaching and achieving excellence.
• Develop and implement plans to promote the brand in the local community through events.
• Ensure compliance with sanitation and safety regulations.

Skills

Team leadership

Staff training

Guest service

Operations management

Financial understanding

Flexible hours

Job description

Shake Shack is seeking a Restaurant Manager in New York to lead daily operations, train staff, and drive hospitality excellence. You will coach teams, manage guest experiences, and promote the brand through community events while maintaining sanitation and safety standards.

The role offers growth opportunities within a fast-paced hospitality environment, with competitive pay and comprehensive benefits to support you and your family.