Hospitality Leader: High-Volume Ops & Team Growth

Shake Shack; Vinings (GA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Weekly Pay

Performance Bonus

Meal Discounts

Insurance (Medical, Dental, Vision)

Life & Disability Insurance

401(k) with Match

Paid Time Off

Parental Leave

Employee Assistance Program

Pre-Tax Commuter Benefits

Parking Benefits

FSA / DCA Accounts

Growth Opportunities

Job summary

Shake Shack seeks a Restaurant Manager to oversee daily operations, ensuring exceptional service and guest satisfaction. You will train and coach team members across all Shack functions, driving hospitality and performance. The role includes leading the team to excel, promote the brand locally, and maintain sanitation and safety standards.

The position requires 2-3 years of high-volume restaurant experience, strong operations and financial acumen, and a flexible schedule to meet business needs.

Qualifications

• 2-3 years of restaurant management experience in a high-volume setting.
• Ability to lead, coach, and drive excellence at all levels.
• Understanding of financials, purchasing, sanitation, and health codes.

Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction.
• Train team members on all Shack operations.
• Motivate and manage team members to deliver top hospitality.
• Demonstrate leadership with coaching and excellence.
• Promote the brand locally through events and word-of-mouth.
• Ensure compliance with sanitation and safety regulations.

Skills

Restaurant Management

Team Leadership

Operations Knowledge

Financial Acumen

Food Safety

Tools

POS Systems

Inventory & Purchasing

Job description

Shake Shack seeks a Restaurant Manager to oversee daily operations, ensuring exceptional service and guest satisfaction. You will train and coach team members across all Shack functions, driving hospitality and performance. The role includes leading the team to excel, promote the brand locally, and maintain sanitation and safety standards.

The position requires 2-3 years of high-volume restaurant experience, strong operations and financial acumen, and a flexible schedule to meet business needs.