People-First Restaurant Manager — Lead, Train & Elevate Service

Shake Shack; Everett (MA); On-site; USD 58,000 - 72,000; Full time

Benefits offered by this job

Weekly pay

Meal discounts

Corporate discounts

Medical insurance

Dental/Vision insurance

Life insurance

Disability insurance

401k match

Paid time off

Parental leave

Commuter benefits

Flexible spending

Job summary

Shake Shack in Everett, MA is seeking a Restaurant Manager to oversee daily operations and deliver exceptional guest experiences. You will train staff, drive hospitality standards, and lead by example in a fast-paced setting. You’ll also promote the brand locally and ensure strict sanitation and safety compliance.

The role emphasizes coaching, team development, and adaptability with flexible hours. Shake Shack offers competitive pay and extensive benefits as part of a collaborative, inclusive

Qualifications

• 2–3 years of restaurant management in a high-volume, fast-paced setting.
• Knowledge of sanitation, health codes, and food safety practices.
• Food handler certification preferred.
• Willingness to work flexible hours.

Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction.
• Train team members on Shack operations.
• Motivate and manage team members to deliver the highest level of hospitality.
• Demonstrate leadership with coaching and pursuit of excellence.
• Develop and implement plans to promote the Shake Shack brand locally through events and word-of-mouth.
• Ensure compliance with sanitation and safety regulations.

Skills

Restaurant management

Team leadership

Coaching

Operations planning

Job description

Shake Shack in Everett, MA is seeking a Restaurant Manager to oversee daily operations and deliver exceptional guest experiences. You will train staff, drive hospitality standards, and lead by example in a fast-paced setting. You’ll also promote the brand locally and ensure strict sanitation and safety compliance.

The role emphasizes coaching, team development, and adaptability with flexible hours. Shake Shack offers competitive pay and extensive benefits as part of a collaborative, inclusive