People-First Restaurant Manager: Lead, Coach & Grow

Shake Shack; Bond (CO); On-site; USD 56,000 - 69,000; Full time

Benefits offered by this job

Weekly Pay

Meal Discounts

Corporate discounts

Medical Insurance

Dental Insurance

Vision Insurance

Life & Disability Insurance

401k with company match

Paid Time Off

Parental Leave

Employee Assistance Program

Job summary

Shake Shack is hiring a Restaurant Manager to lead daily operations, ensure top-notch guest service, and coach a high-performing team. You will train staff across all Shack operations, drive hospitality excellence, and promote the brand in the local community through events.

Commitment to sanitation and food safety is essential. The role demands 2-3 years in fast-paced restaurant management, strong financial acumen, and flexibility in hours.

Qualifications

• 2-3 years of Restaurant Management experience in a high-volume, fast-paced restaurant setting.
• Working knowledge of restaurant operations including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security.
• Aptitude for leading, coaching, and driving excellence at every level.
• Understanding of financial aspects of business operations.

Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction.
• Train team members on all aspects of the Shack operations.
• Motivate and manage team members to provide highest level of hospitality.
• Demonstrate leadership with a focus on coaching and achieving excellence.
• Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events.
• Ensure compliance with sanitation and safety regulations.

Skills

Restaurant management

People leadership

Customer service

Job description

Shake Shack is hiring a Restaurant Manager to lead daily operations, ensure top-notch guest service, and coach a high-performing team. You will train staff across all Shack operations, drive hospitality excellence, and promote the brand in the local community through events.

Commitment to sanitation and food safety is essential. The role demands 2-3 years in fast-paced restaurant management, strong financial acumen, and flexibility in hours.