Hi Five Guest Experience Shift Leader

UDF-MyScoop Branding; Cincinnati (OH); On-site; USD 18,000 - 21,000; Full time

Job summary

United Dairy Farmers in Cincinnati, OH is seeking a Shift Leader to deliver the Hi Five Guest Experience and supervise daily operations during assigned shifts. You will ensure friendly service, accurate transactions, stock levels, and safety compliance throughout the store.

The role requires availability for full-time schedules (37–40 hours) across 1st–3rd shifts, and the ability to handle alcohol and tobacco sales in accordance with state laws.

Qualifications

• Must be legally qualified to conduct all sales transactions including alcohol and tobacco.
• Experience in guest service and food service preferred.
• Able to operate POS and gas pump systems.

Responsibilities

• Greet guests and ensure the Hi Five guest experience.
• Prepare shakes, scoops, sodas, and other DipSide items.
• Operate POS system and gas console accurately.
• Maintain stock, display cleanliness, and check dates.
• Monitor store safety and security during shift.
• Complete time records and required documentation.
• Follow management directions and other duties as assigned.

Skills

Customer service

Cash handling

English proficiency

Team leadership

Tools

POS system

Gas console

Cash register

Stock rotation

Job description

United Dairy Farmers in Cincinnati, OH is seeking a Shift Leader to deliver the Hi Five Guest Experience and supervise daily operations during assigned shifts. You will ensure friendly service, accurate transactions, stock levels, and safety compliance throughout the store.

The role requires availability for full-time schedules (37–40 hours) across 1st–3rd shifts, and the ability to handle alcohol and tobacco sales in accordance with state laws.