Guest Experience Shift Leader

UDF-MyScoop Branding; Cincinnati (OH); On-site; USD 18,000 - 21,000; Full time

Job summary

United Dairy Farmers in Cincinnati, OH is seeking a Shift Leader to deliver the Hi Five Guest Experience across all interactions. You will supervise duty shifts, ensure safe and ethical operation, and follow company policies on alcohol and tobacco sales.

Responsibilities include greeting guests, preparing shakes and food items, operating the POS system, managing cash, stocking, maintaining cleanliness, and assisting management as needed.

Qualifications

• Ability to communicate in English.
• Ability to handle cash transactions and make change.
• Legal qualification to conduct sales including alcohol and tobacco per state law.

Responsibilities

• Provide the Hi Five Guest Experience to guests.
• Assist with shakes, sundaes, and other dip-side items.
• Operate POS and gas console accurately and efficiently, including cash handling and payments.
• Stock shelves, ensure product rotation, and maintain clean, presentable displays.
• Monitor store safety and follow management instructions during shifts.

Skills

Customer service

Cash handling

English language

POS operation

Tools

POS terminal

Gas console

Job description

United Dairy Farmers in Cincinnati, OH is seeking a Shift Leader to deliver the Hi Five Guest Experience across all interactions. You will supervise duty shifts, ensure safe and ethical operation, and follow company policies on alcohol and tobacco sales.

Responsibilities include greeting guests, preparing shakes and food items, operating the POS system, managing cash, stocking, maintaining cleanliness, and assisting management as needed.