Guest Experience Shift Leader

UDF-MyScoop Branding; Cincinnati (OH); On-site; USD 18,000 - 22,000; Full time

Job summary

United Dairy Farmers is seeking a Shift Leader in Cincinnati, OH. The role guides a shift to deliver the signature Hi Five Guest Experience, greets guests, and ensures a clean, well-stocked store.

You will handle POS and gas transactions, assist with ice cream and drinks, and maintain safety and standards throughout the shift. Full-time hours (37–40 per week) with day/evening shifts; must be legally qualified to sell alcohol/tobacco and follow company policies.

Qualifications

• Ability to speak, hear and understand spoken English well enough to communicate with customers.
• Must be able to perform cash handling and basic arithmetic accurately.
• Legal qualification to conduct alcohol and tobacco sales as required by state law.
• Must be able to operate store equipment safely and follow company policies.

Responsibilities

• Provide the Hi Five Guest Experience and greet Guests warmly.
• Assist with shakes, ice cream items, sodas and hand-packed containers.
• Efficiently operate POS and gas console; process transactions and make change.
• Stock shelves and maintain clean, presentable display areas.
• Monitor store safety and report any issues; complete time records and documents.

Skills

Guest service

Cash handling

POS operation

Communication skills

English proficiency

Tools

POS system

Gas console

Job description

United Dairy Farmers is seeking a Shift Leader in Cincinnati, OH. The role guides a shift to deliver the signature Hi Five Guest Experience, greets guests, and ensures a clean, well-stocked store.

You will handle POS and gas transactions, assist with ice cream and drinks, and maintain safety and standards throughout the shift. Full-time hours (37–40 per week) with day/evening shifts; must be legally qualified to sell alcohol/tobacco and follow company policies.