Guest Experience Shift Leader

UDF-MyScoop Branding; Cincinnati (OH); On-site; USD 18,000 - 21,000; Full time

Job summary

United Dairy Farmers in Cincinnati is hiring a Shift Leader to uphold the Hi Five Guest Experience across all guest interactions. You will supervise shift operations, ensure safe and ethical service, and guide teammates in the absence of a manager.

The role requires leading guest service, operating the POS and gas console, and ensuring compliance with alcohol and tobacco sales regulations. It is a full-time position with morning to night shifts.

Qualifications

• Proven ability to provide friendly guest service.
• Ability to operate POS and gas console.
• Ability to follow safety and policy requirements.

Responsibilities

• Provide the Hi Five Guest Experience to guests.
• Assist with daily store operations and supervision on shift.
• Ensure proper cash handling and sales transactions, including alcohol/tobacco compliance.
• Maintain cleanliness and stock as per guidelines.
• Support management and communicate with team during shifts.

Skills

Guest service

Cash handling

English communication

Team coordination

Tools

POS terminal

Gas console

Cash register

Job description

United Dairy Farmers in Cincinnati is hiring a Shift Leader to uphold the Hi Five Guest Experience across all guest interactions. You will supervise shift operations, ensure safe and ethical service, and guide teammates in the absence of a manager.

The role requires leading guest service, operating the POS and gas console, and ensuring compliance with alcohol and tobacco sales regulations. It is a full-time position with morning to night shifts.