Guest Experience Lead - Shift Leader (Full-Time)

UDF-MyScoop Branding; Cincinnati (OH); On-site; USD 18,000 - 21,000; Full time

Job summary

United Dairy Farmers in Cincinnati, OH is seeking a Shift Leader to deliver the Hi Five Guest Experience and manage daily shift operations. The role ensures safe, ethical service and adherence to company policies while guiding associates in the absence of a manager.

Responsibilities include welcoming guests, preparing shakes, operating the POS and gas console, stocking, and maintaining cleanliness. Must meet state requirements for alcohol and tobacco sales and be able to work all three shifts.

Qualifications

• Must be able to work 1st, 2nd or 3rd shift.
• Legal qualifications to conduct sales including alcohol and tobacco as required by state law.
• Ability to communicate effectively in English.

Responsibilities

• Provide the Hi Five Guest Experience and greet Guests warmly.
• Oversee shift operations and assist associates on duty in the manager's absence.
• Operate POS system and gas console; process transactions accurately.
• Stock and present merchandise; ensure product freshness and proper rotation.
• Maintain store cleanliness and safety; monitor equipment temperatures.
• Complete time records accurately and assist with reporting.
• Adhere to all policies, laws, and company requirements.

Job description

United Dairy Farmers in Cincinnati, OH is seeking a Shift Leader to deliver the Hi Five Guest Experience and manage daily shift operations. The role ensures safe, ethical service and adherence to company policies while guiding associates in the absence of a manager.

Responsibilities include welcoming guests, preparing shakes, operating the POS and gas console, stocking, and maintaining cleanliness. Must meet state requirements for alcohol and tobacco sales and be able to work all three shifts.