Helpdesk Specialist with Security+ & Active Clearance

Yakshna Solutions, Inc.; Herndon (VA); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

401(k)

Health insurance

Dental insurance

Vision insurance

Paid time off

Training and professional development

Job summary

A woman-owned IT services firm headquartered in Herndon, Virginia is seeking a Helpdesk Specialist. The ideal candidate will have strong communication and interpersonal skills, self-motivation, and a minimum of 4 years of experience in IT support roles. Responsibilities include troubleshooting systems and applications, managing PC installations, and software applications. The position requires Security+ and A+ certifications and offers a salary range of $45-50K annually along with a competitive benefits package.

Qualifications

• 4+ years of experience with PC image building and IA patch management.
• Strong knowledge of various commercial software applications.
• Ability to troubleshoot operating systems and application software problems.

Responsibilities

• Maintain and support various software applications relevant to helpdesk functions.

Skills

Communication skills

Interpersonal skills

Self-motivation

Innovative thinking

Education

Security+ certification

A+ certification

Tools

Microsoft Exchange Server

Microsoft Office

Active Directory

System Center Configuration Manager

Adobe Standard and Reader

Job description

A woman-owned IT services firm headquartered in Herndon, Virginia is seeking a Helpdesk Specialist. The ideal candidate will have strong communication and interpersonal skills, self-motivation, and a minimum of 4 years of experience in IT support roles. Responsibilities include troubleshooting systems and applications, managing PC installations, and software applications. The position requires Security+ and A+ certifications and offers a salary range of $45-50K annually along with a competitive benefits package.